Privacy Policy

At Synk Solution, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, protect and share your personal information in accordance with Argentina's Personal Data Protection Law 25.326.

1. INFORMATION WE COLLECT

1.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Full name
• Email address
• Phone number
• Company or business name
• Information about the requested project or service
• Any other information you choose to share with us

1.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address
• Browser type and version
• Operating system
• Pages visited on our site
• Date and time of visit
• Referring website

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

• Respond to your inquiries and service requests
• Provide quotes and commercial proposals
• Develop and deliver contracted services
• Communicate with you about your project
• Improve our services and website
• Comply with legal and contractual obligations
• Send information about our services (only with your consent)

3. LEGAL BASIS FOR PROCESSING

We process your personal information under the following legal bases:

• Consent: When you voluntarily provide us with information
• Contractual performance: To fulfill contracted services
• Legitimate interest: To improve our services and communication
• Legal compliance: To comply with legal obligations

4. SHARING INFORMATION WITH THIRD PARTIES

We do not sell, rent or share your personal information with third parties, except in the following circumstances:

• Service providers: We share information with providers who help us operate our business (hosting, email, etc.)
• Legal requirements: When required by law or competent authorities
• Rights protection: To protect our legal rights or those of third parties
• With your consent: When you expressly authorize us

5. INFORMATION SECURITY

We implement appropriate technical, administrative and physical security measures to protect your personal information against:

• Unauthorized access
• Misuse
• Alteration
• Unauthorized disclosure
• Accidental destruction

6. DATA RETENTION

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Meet legal requirements
• Resolve disputes
• Enforce our agreements

Completed project data is retained for a minimum period of 5 years for accounting and legal purposes.

7. YOUR RIGHTS UNDER LAW 25.326

As a personal data subject, you have the following rights:

• Access: Request information about the data we have about you
• Rectification: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data (subject to legal limitations)
• Opposition: Object to the processing of your data in certain circumstances
• Portability: Request a copy of your data in structured format
• Information: Request information about the processing of your data

8. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to:

• Improve site functionality
• Analyze web traffic
• Personalize your experience
• Remember your preferences

You can configure your browser to reject cookies, although this may affect site functionality.

9. LINKS TO THIRD-PARTY SITES

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We recommend reading the privacy policies of any website you visit.

10. MINORS

Our services are aimed at businesses and professionals. We do not intentionally collect personal information from minors under 18 years of age without parental or legal guardian consent.

11. INTERNATIONAL TRANSFERS

Some of our service providers may be located outside of Argentina. In such cases, we ensure that there are adequate safeguards to protect your personal information according to standards equivalent to Argentine standards.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally. Changes will be communicated through:

• Updating the date on this page
• Email notification to active clients
• Notice on our website

We recommend periodically reviewing this policy to stay informed about how we protect your information.

13. CONTACT AND EXERCISE OF RIGHTS

To exercise your data protection rights or make inquiries about this policy, you can contact us:

• Email: info@synksolution.com
• Subject: "Personal Data Protection"
• Address: CABA, Argentina

We will respond to your request within the 10 business days established by law.

14. SUPERVISORY AUTHORITY

If you believe that the processing of your personal data violates current regulations, you may file a complaint with the Agency for Access to Public Information (AAIP), the supervisory authority on personal data protection in Argentina.